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Testimonials

“The shoes just arrived! OMG they look fantastic, I can’t wait for my little girl... Elisha, 30”

Terms & Conditions

In the context of this document and website, “we”, “our” and “us” means bubbaboosh.com.au and “you” and “your” means you, the user or customer of this website.

1. Use of our website

By using www.bubbaboosh.com.au you accept these terms and conditions and the privacy policy that govern the use of this site. You also acknowledge that you are over the age of 18.

2. Contract of sale

By purchasing from our site, you are bound by a contract of sale under the Trade Practices Act 1974 and the terms and conditions contained herein that govern the contract of sale.

3. Payment methods and terms

Payment is made in full prior to receiving the goods, all products will require an additional cost for shipping. Free shipping is granted after total amount of purchasable goods exceeds $60. After payment is made you have committed to purchase the products contained within your purchase order at the time of checkout. Under normal circumstances cancellations cannot be made for “change of mind” or “misunderstanding” at time of purchase in accordance with the Trade Practices Act 1974.

The payment methods that can be used to purchase goods from our site can be found below:

  • Visa (Credit/Debit Card)
  • Mastercard (Credit/Debit Card)
  • AMEX (Credit/Debit Card) Please note a 2% Surcharge may be added to the price.

4. Pricing

All prices on the Bubba Boosh™ website are quoted in Australian dollars (AUD) and inclusive of GST. Prices are subject to change without notice.

5. Colour Information & Product Descriptions

Every attempt has been made to accurately portray the product, its materials and its colours. Bubba Boosh™ will not be held accountable for inaccurate colours that are displayed through the website as this can be affected by external variables outside of our control such as monitor configurations and computer setup.

6. Sizing

We have given approximate sizes for all styles of baby shoes on our web site, however you should allow a couple of millimeters to ensure that the shoe will fit comfortably.

7. Warranties

We will provide a warranty period of up to 30 days from the date of arrival, in accordance with the Trade Practices Act 1974. In circumstances where the product is deemed to be faulty under this period of time you may be entitled to a refund or exchange. Proof of purchase is required to claim on any warranty entitlements.

8. Returns, Refunds

We will provide a full refund of the purchase price if the product is deemed to be “faulty”, “not of merchantable quality”, “dead on arrival” or is not as described or what was ordered in accordance with the warranty periods outlined within this document. We do not provide a refund for (but not limited to) any of the following reasons irrespective of warranty periods applied:

  • Change of mind
  • Mistake through the ordering process
  • Colours are slightly different than what is show on website (Please see the colours section of this document)
  • Negligence from you or improper care of product
  • Wear and tear over reasonable time period
  • Child has grown out of shoe too quickly

9. Exchange of goods

The Trade Practices Act 1974 states that we must provide a colling off period of 7 days from the date of purchase, however have extended that to 20 dyas (read section 16 of this document) , during this time you may wish to exchange the product for another style or size from our “current” product offering providing stock available. The product must be in its original packaging and unchanged or undamaged, confirmation of purchase is required prior to exchange of product. Freight costs that may be incured as a result of exchanging or returning goods is at the expense of the customer. We offer a section under the Account Management screen (registration required) where you can request an exchange, refund or product return, however if you don’t have an account simply email orders@bubbaboosh.com.au with the following details:

  • Order ID :
  • Name :
  • Date of Purchase :
  • Reason for exchange :

10. Delivery, Shipping & Handling

Delivery times given on this web site are indicative only, every attempt will be made to deliver the product as quickly as possible, however due to the fact that 3rd part suppliers are in charge of shipping we cannot guarantee delivery within a specific time frame.

Please allow 24 hours from time of purchase for package and handling, depending on your location, expected delivery times are typically between 1 to 4 business days.

We only use Australia POST as our courier company, they are the most trusted delivery service in Australia. We use Australia POST eParcels which comes with consignment tracking numbers and delivery insurance. Tracking numbers will only be issued after payment has been confirmed.

Delivery of products is Australia ONLY – Please do not purchase any products if your shipping location is outside of Australia, you will not receive your product.

11. Gift vouchers

Gift vouchers are not refundable and are only valid for 12 months from the date of purchase. Please ensure you provide the correct contact details when purchasing a gift certificate.

12. Intellectual Property

All product images, trademarks, product descriptions, design, logos and all marketing material will remain, without limitation, the property of Bubba Boosh™ and is protected by copyright laws that govern Australia. At no time are you allowed to use any material contained on our site or sent to you.

13. Liability

Bubba Boosh™, including our directors, shareholders, employees, agents, contractors, and other third parties associated with running the website, to the maximum extent permitted by law, forfeit all liability and responsibility for any loss or damages that might be suffered by you or any third party caused by the website or the products sold on it including, without limitation, loss or damage suffered as a result of negligence.

By using our site and purchasing our products you (the customer) accepts all liability for any loss or damages that may result from using our website or products.

The information on this site is intended and applicable for Australian consumers only and is governed by Australian law and the Trade Practices Act 1974

14. Trading Names

Bubba Boosh™ Baby is a trading division under The trustee for Twinkle Toes Baby, ABN 12 058 470 776.

15. Updating terms & contacting us

We reserve the right to update these terms and conditions without notice to you, we will honor any terms which were the “current” terms and conditions at the time of your purchase. We encourage you to read these conditions frequently to ensure you are updated with the latest terms and conditions.

Should you have any questions about these terms or our site and shopping process we encourage you to contact us using any of the methods below:

Contact Details

  • By Phone: 0416 567 063
  • By Email: orders@bubbaboosh.com.au
  • Online contact form: Click "Contact Us" in the navigation above
  • In writing : PO BOX 2189, Rangeview Vic, 3132

 

16. 30 Day money back offer

Bubba Boosh® is proud to offer you an amazing 30 day, no questions asked, money back or exchange guarantee, from the date of purchase. This is how it works:

If you are not 100% satisfied with your purchase and the product is still in its original condition and packaging and has never been used, then send it back to us and we will gladly exchange the product with any other product from our store up to the value of the original product or refund your money up to the value of the product(s) you purchased, shipping is not included.

If on the rare occurrence the product is faulty, we will refund the total price, shipping included, however, you will be responsible for ensuring the product is shipped back to us. After confirming that it is indeed faulty and if the product is deamed to be under the above warranty period we will provide a full refund or credit voucher.

If you have any questions please feel free to contact orders@bubbaboosh.com.au